Hours of business:
Monday - Friday 9.00 am - 5.00 pm
(Closed Public Holidays)
A postage and packaging charge will be added to each order. All
orders are sent out by courier. Charges are:
- New Zealand wide $7.50
- Australia $19.50
- Rest of World - Please contact us for costs
Please allow approximately 5 working days for delivery within New
Zealand, and up to 14 days for overseas delivery. If there is a
change to this timeframe we will contact you.
We accept bank transfer and Visa and MasterCard.
Bank transfer: This option is available on the shopping
cart and we will email you our bank account details on completion
of your order. Please quote the Shopper ID number that is on the
order confirmation emailed to you.
Credit cards: Payment is made using PayMate Express. Since
2001 PayMate Express has been used by sellers in 37 countries for
safe trading online for payments using Visa and MasterCard. Now
recommended by Trade Me. Order details are sent over a Secure Server
for your protection.
Prices are in New Zealand dollars and processed in New Zealand
dollars, and include GST. You may convert the price to your currency
by using the XE currency
Returns and exchanges:
It is important to us at Spooner Boards that you are 100% happy
with your purchase and we are more than happy to do returns and
exchanges within 14 days from receipt of goods for a full refund
of the purchase price. Goods must be unused and in original condition.
Shipping and handling fees are not refundable on all returns, this
also includes returns due to manufacturing fault. Re-shipping charges
will be applied in the case of exchanges unless the exchange is
due to an error on our part.
We are committed to ensuring the privacy of our visitors and customers.
Under no circumstances will your data including email addresses
be given to any third parties.